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  Send Package Domestic International Excess Baggage
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Frequently Asked Questions
         
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General


  • Where are the improWEB Offices situated?

  • What are the hours of service for improWEB?

  • Are prices displayed for shipments subject to change without notification?

  • Should I want to cancel a order, is the full payment refunded?

  • If I request a collection on the website over a weekend, when will the parcel be collected?

  • Over weekends, public holidays or after-hours who will I contact to follow-up any urgent delivery or collection I may have?

  • Are my goods insured when I use improWEB?

  • How does the size of parcel effect the cost?

Track And Trace


Domestic Service


  • What is classified as a "Regional Area"?

International Service


Prohibited, Hazadous And Dangerous Goods